At AZ Organic Oils, we aim to bring the best shopping experience to our customers. Your satisfaction is our utmost priority!
If you have a valid issue or you’re not satisfied with our products, we can replace the product for you at no extra cost. In any case, you have to inform us about the issue within 24 hours of receiving it. You can contact our representative at (+92 301 4607306).

You just need to hand over the purchased item to the rider/courier. If the case is valid, we will send the replacement item in the next 2-3 working days.

Invalid Shippment

If we have shipped the wrong item by mistake, please contact us on the given number (+92 301 4607306). We will pick up the wrong item sent to you and send the replacement item for no extra cost.

Return items need to be 100% intact and should be in their original packaging.

Order Cancelation

If you want to cancel your order, you must inform us at the earliest as possible. We normally ship our products within 24 hours of the purchase. The cancellation of the product depends on whether it has been shipped or not. To cancel an order, please contact us at (+92 301 4607306) for a cancelation request. If in any case your order has been shipped, we will not be able to cancel it.